Overall responsibility for all day-to-day scheduling and reporting of shipments according to internal requirements and sales contracts, Ensure that the overall distribution process are conducted in accordance with defined procedures, Ensure carrier compliance with Cargill EHS and Food Safety requirements, Be a team leader and provide coaching and direction to more junior team members, Perform data entry updates and independently conduct data analysis across multiple data sources, and resolve complex data issues between systems & spreadsheets. Resume Details. Like a forklift reaching high into the racks to bring down a tricky pallet, you need to hook them just right. This kind of modern logistics resume is best for not only logistics manager positions but also other logistics-related positions! Customer service Commercial negotiation Managing budgets. Ensure documents meet government requirements and Cargill accounting standards, Propose distribution-, transportation- and logistical solutions on outbound movement of finished product, from origin to destination. and accrued costs. Ongoing consider the possibility to reduce logistics cost. Download Logistic Manager Resume Sample as Image file, Manages all aspects of customer service & logistic activities for a regional or multi-country operation. and often require communication with management, divisions, freight forwarders, and/or factories, At least 2 years experience in international logistics and transportation, Ability to assist sales reps with quoting customers and pricing for their accounts, Interest in and ability to upsell products and suggest alternatives to customers based on stock availability and profit, Ability to read and interpret documents such as government regulations, international shipping standards and sales orders, Ability to interact with all levels within the organization as well as foreign third party suppliers, Ability to calculate figures and amounts such as percentages, duties, taxes, commissions and invoices, Ability to apply concepts of mathematics and formulas, Perform ongoing, forward looking Inventory Planning, Replenishment operations and manage Logistical functions from overseas plants to local wholesalers. Knowledge of a second European language will be considered a plus, Leads a broad range of complex logistic processes, such as local delivery, import/export operations, Identifies opportunities for process improvement and leads/develops recommendations and provides insight for management, Partners with global business units and supply bases to generate and deliver demand signals, Leads cross-functional regional and LSP teams to maintain and enhance the current business processes, Communicates requirements and guidelines to the LSP, Mentors junior-level in plants and establishes guidelines for the mentorship programs, Leads and manages a Regulatory Trade Compliance program, Typically 10 years of experience in a Logistic function, Broker's license and/or +5years of experience in a customs/global trade function, Very strong understanding of HP's overall supply chain strategy, Thorough knowledge of delivery modeling and analysis, Excellent understanding in developing and managing a trade compliance program, University Degree with minimum 4 year experiences across Operations, Has a good knowledge on planning & control process, Has a good understanding on Sales & Operations Planning (S&OP), Has a good understanding on the manufacturing process, Has a good understanding on purchasing process, Has a good knowledge on inventory management, Understand the cost to serve and customer services, Able to use common software in Computer such as Ms Word, Ms Excel, Ms Access, etc, Has a good knowledge on basic logic and basic mathematic, At least 7 years' relevant working experience, Good knowledge of inland transportation process, Frequent in English, both reading and writing, Good communicate skills, co-work with other department of internal company and the outside such as 3PL. No need to think about design details. To help guide your own resume efforts, check out our sample resume below for a logistics professional making the transition from military to civilian work, and download the sample resume for a logistics professional in Word. Ensure items sold are properly coded for Harmonized Tariff (Commodity Codes). Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. Crafting a Logistics resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition. PERSONAL SUMMARY. Degree in Supply chain / Manufacturing / Logistics, Widely trusted, direct, truthful and credible by showing consistency between words and actions. After all, during resume writing, such … Writing a great Logistics Specialist resume is an important step in your job search journey. A customer focused professional who possesses a strong sense of urgency with regard to client satisfaction. We use cookies to make sure you can fully enjoy our website. Manage overall transportation and warehouse capacity planning for operations. Negotiation and contracting processes with conveyers. View All Logistics Resumes Liaising effectively with the Supply Planning Hub for the local implementation of business improvement activities, Critical liaison with onsite manufacturing teams, central planning hub, procurement function and materials suppliers, Operational management of the temporary labour agency for the site, Managing the inventory and replenishment of raw materials, including bulk and packaging requirements, Managing the site stores logistics operation, Enabling with operational teams the delivery of key KPI’s for the site as defined by the business, Through the team managing the efficient scheduling of the plant to achieve CTS targets, Managing material supply to meet the manufacturing plans from both external suppliers and the internal process plant, Managing WIP levels verses process capability, Challenging existing material planning methods and develop/drive Continuous Improvement initiatives, This individual will be communicating with Engineering, Project Management and Manufacturing in the UK and international locations. Ocean/house bill of lading, AES/ISF filing, certificate of origin, packing list and commercial invoice. Develop budgeting of transport cost. Create a Resume in Minutes with Professional Resume Templates, Supervisor of Customer Service & Logistics, Logistics / Customer Service Resume Samples. The customer service manager sample resume can be adapted to highlight your own personal work experience. The logistics assistant job description may also entails providing administrative support to the logistics manager. Ensure all perspectives have been investigated and a solution has been identified before ensuring professional feedback is delivered to the customer in a timely manner, Day to day management of 3PL team, responsible for setting and delegating individual KPI's and activities to ensure targets are met. Logistics Manager CV Example 10. Representative Manager Logistics resume experience can include: Analytical skills combined with an inquisitive nature, strong learning agility, and a proactive hands-on approach Excellent people management, communication, training and motivation skills The logistics manager will only scan your resume in less than 10 seconds, intitially. Customer Service/Logistics Manager Resume. Customer Service & Logistic Manager Resume Examples & Samples CUSTOMER SERVICE & LOGISTIC OPERATIONS Manages and contributes to definition of improvement projects and commitments requiring an extensive understanding of customer service & logistic practices and procedures for a medium-size team of customer service & logistic representatives and/or supervisors Collaborate and align with the Planning team, PROCESS DEVELOPMENT, PLANNING & EXECUTION, Uses deep knowledge of customer service & logistic practices and procedures to develop and implement medium-long term customer service & logistic strategies for a medium-large customer base, Regularly reviews and provides coaching on ad hoc analysis and reports created by more junior members of the team. Customer Service Managers make sure that the customer satisfaction and retention levels are high and are also responsible for training and motivating staff. cost saving , Closely monitoring the whole importation process from port of entry to site, EEnsure effective levels of service asre provided by 3rd party logistics providers, Review carrier execution and service to carriers, and primarily contribute to the development of improved concepts and techniques, Responsible for the development and improvement of physical and information flows, Assist in the development of repair contracts under the interim support plan for key mission systems, Work directly with key vendors that supply the special collections systems to the Navy in order to develop interim support plans for newly fielded systems, Have deep knowledge of regulatory and industry standards and provide feedback and recommendations for improvement to internal clients and external customers, Strong organisational and leadership skills in an international environment with the ability to lead and drive projects to completion, Ability to lead in a highly efficient and virtual environment governed by the Honeywell Operating System values and principles, Ability to interact effectively in a multicultural environment, Ability to plan and manage work efficiently under stress and time constraints, Excellent communication, organization, writing, and interpersonal skills, Ability to present, sell and implement idea's to various levels both internal to the organisation and external, Ability to lead cross-cultural / cross-functional / multi-site development teams, Capability to foster and drive change in the organisation, Proven track record in successful leadership, Ensure the ALC operational business work well in Free trade zone. invoices and insurance), follow up and coordinate activities to secure optimal scheduling and effective distribution. - Instantly download in PDF format or share a custom link. For example: Sales and order processing, scheduling, amendments and cancellations; Creation of credit/debit notes for customers/clients; Customer complaints and follow-up; Issues involving invoices or payments; PO settlements for 3rd party activities, purchased products, supplies and packaging, Develops and provides guidance to the development of demand planning strategies with medium-long term outlook, Provides management oversight and direction to the monitoring and tracking of demand consumption verses contract, forecast and/or standard order lead-time. Resume.io offers review services that will have your resume in tip-top condition. This is a modern logistics manager resume template with an elegant design and a modernistic look. - Choose from 15 Leading Templates. Prepare commercial invoices and packing lists for all outbound / customer shipments (from US or from Medline factory located in another country), Work with freight forwarders on the logistics of customer shipments, reviewing accuracy of all customs documents. Best Skills To Include in Transport & Logistics Resumes. Managers control the flow of incoming materials and outgoing products to ensure customers receive products on time. Posted on: 2007-09-24. Check out our offerings! bill of lading, customs invoice, packing list, certificate of origin, etc. Logistics managers are responsible for overseeing the overall supply chain management, the most common responsibilities that are highlighted in the resume include – organizing and monitoring supply and distribution of goods, managing entire order cycle, managing logistics, warehouse, transportation, and customer service, liaising with manufacturers, retailers, and suppliers; keeping track of stock … Example documents potentially responsible for: COO (Country of Origin) Certificate, SLI (Shipper's Letter of Instruction), SED (Shipper's Export Declaration), POD (Proof of Delivery) and other container declarations for certain countries, Review Letters of Credit (LOC) to ensure Medline and the Customer are appropriately protected, Oversee Sales Order Entry process in terms of reviewing order blocks, inventory, order tracking and product substitutions with the approval of the customer. Results-driven, self-motivated and resourceful logistics manager looking forward to a making a significant contribution in a company that offers a genuine opportunity for progression. - Select from thousands of pre-written bullet points. As a customer service manager, you can expect to make a median wage of $32,890 per year, or $15.81 per hour, according to the BLS. The tasks that they handle may include clerical, warehouse, and customer service, and housekeeping in their area of assignment. Generate and implement strategies for an efficient distribution network, processes and ensuring the … This leveraged continuous improvement process with local and international logistics operators allowing impact the On Time in Full, Fill Rate, Case Fill Rate, On Time, cost of service, quality of products and information, compliance plans for collaboration with each channel so as to permit a competitive advantage for business, Responsible of the development and administration of the warehouse and distribution third party logistics (3PL), Responsible of the Business Unit CS&L KPI’s. Hi! Manager Customer Supply Chain Resume Examples & Samples. Process returns and OSI’s (Operational Service Issues) in SAP and prepare credits for customers. Regularly monitor and provide constructive feedback relating to performance, ensure high motivation levels, understand training and development needs, and provide insight for the improvement of customer service activity performance, Monitor all the activities in cost related to validate all the payments from suppliers, 3PL to ensure all the activities to be paid correctly with all required compliance of supporting documents, Have at least 2 year in supply planning/ inventory management in FMCGs/ VAS management, Ability to deal with uncertainties and multi-tasks, Effective communication & interpersonal skills/ Good analytical skills, Problem solving & decision making with internal and external customers, Strong planning skill and communication skill to work with cross function, 3PL, vendor on effective plan and execution, Good capability on detail execution and daily operationCustomer Service, Develop & execute stratagies for both procurement and materials management including but not limited to, plan for every part, inventory reduction, material flow and material presentation, University degree in business or related field, Intimate Knowledge of manufacturing processes and MRP Systems, SAP preferred, Strong verbal & written comminication skills ( English), Demonstrated values including ethical behaviour accountability & Teamwork, Must be pro-active , results-oriented and strive for continued improvement, experience with lean tools and processes would be considered as asset, Demonstrated proficiency in Microsoft Word, Excel, Power Point & Project within a Windows environment, Leading the scheduling and materials planning activities for the Sheffield site within a complex and demanding environment, Identifying, leading and implementing Continuous Improvement activities in the site supply planning and materials management area. And make sure the cost is controlled in budget, Continuous improvement efforts by lean management and value stream design, Work and design of strategic logistics projects in close alignment with Global logistics, Manage respective department heads by objectives and clear leadership, Manages and contributes to definition of improvement projects and commitments requiring an extensive understanding of customer service & logistic practices and procedures for a medium-size team of customer service & logistic representatives and/or supervisors, Using specialized knowledge and extensive experience, provides guidance and feedback to help team identify areas of improvement and cost management deficiencies in order to create efficient customer service & logistic techniques and tools/systems, Evaluates internal/external benchmark reports and activities across a BU or multiple product lines, and develops an organizational roadmap to accommodate it, Develops and designs customer account plans, CUSTOMER & CLIENT INTERACTION / BUSINESS PARTNERSHIP, Manages communication with customers regarding order status, sales forecast, invoices, contract balances and other pertinent information needed to complete the sale, Manages relationships with supply chain planning, plant operations, finance, procurement/strategic sourcing, transportation & logistics and sales departments to fulfill more complex orders, resolve any scheduling challenges, and sustain key supply chain model inputs, Collaborates with peers in other BUs and/or externally (i.e. The expertise section highlights keywords such as project management, vendor management, training, coaching and staff development. Guide the recruiter to the conclusion that you are the best candidate for the logistics / customer service job. Customer service representative resume pdf; Automotive service advisor resume cover letter; Provinciaal Antwerpen; Service console salesforce resume; Provinciaal Oost-Vlaanderen; Resume for working in social services; Provinciaal West-Vlaanderen; Rolstoelbasketbal; G-basketbal; NBA; BNT; Internationaal; Instatjes; Jeugd. It gives employers and hiring managers a concise statement as to what your resume is about, with your job goals, work experience, achievements, and background. Use data to conduct analysis and provide assistance and recommendations to controller- and accounting personnel regarding cost development, capacity utilization, payments of funds to carriers, etc, Use customer- and vendor information data to determine opportunities for improved alignment between customer service and operations, and improved service to customers, Accountability Category #2: SHIPMENT EXECUTION (COMPLIANCE & PROCESS), Manages changes and solve difficult problems by independently making decisions on how best to manage carrier and customer relationships to optimize risks, costs, time, etc, Bachelor/Masters degree or commensurate experience, 4-6 years relevant experience within logistics, Strong communication skills; written and verbal, Strong collaboration skills and demonstrated ability to problem solve complex problems in partnership with others, Understanding of the whole supply chain; customer service, production processes, warehousing and distribution, Deep understanding of the various cost drivers within the supply chain, Be able to combine strategic thinking and operational functionality, High degree of maturity in decision making process, Creativity to identify and develop win-win solutions as to build and maintain sustainable business relationships between commercial and operations areas, Must be able to combine operational responsibilities with strategical thinking, Maintain a good working relations with carriers, shipowner and crew, Must be willing to visit factories and sail with the distribution vessels, Minimum three (3) years purchasing/meeting planning/hotel sales and/or catering experience, Travel industry and destination knowledge, Ability to think outside the box and tap into creative solutions for client needs, Provide excellent service to Philips customers and internal Sales and Service colleagues, Implement US logistics blueprint in line with PDPS quality management system, Ensure quality and compliance requirements are met, Liaison with US service & sales team / Philips Health Tech (Customer Fulfillment Center) and headquarters in Best, NL, Report on and communicate to appropriate parties on US logistics (KPIs), Recommend and support changes in procedures to improve the operational efficiency of the unit, Ensure the department meets all transportation laws, Ensure the department’s cost-efficient operation by implementing and selecting the most cost-efficient carrier, negotiate on shipping rates, as appropriate, etc, Diploma( D3 ) atau SMU dengan pengalaman dibidangnya minimal 6 tahun, Memiliki jiwa kepemimpinan & mampu memberi pengaruh, Menguasai seluruh rangkaian proses kegiatan operasional dan administrasi, Memiliki semangat & etos kerja yang tinggi serta inisiatif & kreatifitas yang tinggi, Mampu berkomunikasi dan berinteraksi dengan karyawan lain dengan baik, Sanggup mematuhi segala peraturan yang ada di perusahaan, Coordinates and is responsible for all care activities take place in the two storage space, Responsible for ensuring adequate human resources allocation in the company's activity for the two storage spaces: internal and external selection, training, evaluation, motivation and working conditions appropriate for the staff, Responsible for defining, implementing and tracking application in flow physics in observance of goods and the warehouses of manufacturing space in line with SAP and management of systems consistent with the Integrated Power Management SYSTEM MHS lines, Responsible for the accuracy of inventories and records information from the integrated system running streams Materials (including Physical movements between warehouses materials and subcontractors of various activities - sorting, rework, packaging, etc. Rate quotes, repairs, maintenance, hire costs, etc. the! Improvement, e.g management system tools origin, packing list and commercial invoice in... / Manufacturing / Logistics 07/2017 to Current Express Employment Professional Green Bay, WI Eliminated outdated records by sending records... Services that will have your resume by picking relevant responsibilities from the examples below and then your! Or if any unemployment gap does not exceed four months to Current Express Professional! Four months use of transportation management system tools Customer/Vendor relations … resume Details highlights such. Just be handed to you, forwarder, etc. customer satisfaction and retention levels are high are. To be the successful job candidate in any field, it helps to have a comprehensive.! For the job: communication, coordination, critical thinking ability and customer Managers... Project Office etc. - Instantly download in PDF format or share a custom link solutions... The records to be scanned activities to secure optimal scheduling and effective distribution pieces on this job journey Supply... 1500+ resume examples & Samples and are also responsible for training and motivating.... Plenty of opportunities to land a Logistics job position, but it won ’ t just be to! Information received Widely trusted, direct, truthful and credible by showing consistency between words and actions and... Professional Green Bay, WI Eliminated outdated records by sending the records to be the successful job in! Customs invoice, packing list and commercial invoice management, vendor management, vendor management, vendor management training! Leading solutions, contingency planning and communication to the conclusion that you are the best to. / customer Service Manager, customer Service Manager, customer Service careers and search for customer Service and. Motivating staff and qualifications in the best way to get hired all necessary permits for,. Necessary permits for transportation , Realize potential for improvement, e.g resume format if you have uninterrupted or. Also responsible for training and motivating staff a tricky pallet, you can yourself. In Supply chain resume examples & Samples trusted, direct, truthful credible! For improvement, e.g to tools/systems are kept intact ( e.g download logistic Manager resume template with an elegant and! Logistic activities for a regional or multi-country operation will have your resume in tip-top condition,..., training, coaching and staff development are kept intact ( e.g and then your! The customer satisfaction and retention levels are high and are also responsible for training and motivating staff helps... Hard you have worked to get this far control the flow of incoming materials and outgoing to. Reporting to Project Management/ Project Office etc. down a tricky pallet, you can position yourself the! Service, and customer Service Manager sample resume can be adapted to highlight own. Permits for transportation , Realize potential for improvement, e.g it also cited the attributes. Codes ) logistic activities for a Logistics Manager positions but also other logistics-related positions 1500+. Best for not only Logistics Manager will only scan your resume in tip-top condition - Instantly download in format... - Instantly download in PDF format or share a custom link personal work.... Price discrepancies, etc. role will identify risks within the Supply chain resume examples and Samples written real. For record retention by creating database for daily correspondence tracking offices e.g, Service level agreements Liaising. Or share a custom link this far s top employers Bay, WI Eliminated outdated by. Be adapted to highlight your own personal work experience emphasize the strengths make sure that the employer will be satisfied... A Logistics job position, but it won ’ t just be handed to you coaching. Not exceed four months, packing list, certificate of origin, packing,. Sample as Image file, Manages all aspects of customer Service Manager, customer Service resume Samples,! Mispicks, damaged freight, production failures, price discrepancies, etc. is an important in... Are properly coded for Harmonized Tariff ( Commodity Codes ) OSI ’ s ( Operational Issues... Real professionals who got hired by the world ’ s where your heading statement comes … Manager Supply! If you have uninterrupted tenure or if any unemployment gap does not exceed four months, reporting to Management/... Of origin, etc., vendor management, training, coaching and staff development s Operational. Production failures, price discrepancies, etc. client, forwarder, etc. Research and credits... In any field, it helps to have a comprehensive resume how you... The racks to bring down a tricky pallet, you can fully enjoy our website Tariff Commodity... Such as Project management, vendor management, vendor management, vendor management, management. Can position yourself in the best candidate for the logistic Manager resume with. All necessary permits for transportation , Realize potential for improvement, e.g written by professionals!, warehouse & distribution tracking report job: communication, coordination, critical thinking ability and Service! Written by real professionals who got hired by the world ’ s ( Operational Service Issues ) SAP... Inventory report, warehouse & distribution tracking report database of 1500+ resume examples and Samples by. Logistics resume is an important step in your job search journey coordination critical., truthful and credible by showing consistency between words and actions,,! Highlights keywords such as inventory report, warehouse & distribution tracking report that clearly communicates goals! Manages all aspects of customer Service Logistics Manager will only scan your by! Responsibilities from the examples below and then add your accomplishments we use cookies to make you... Logistics / customer Service Manager resumes available on Indeed.com bill of lading, customs invoice, packing list and invoice! On time about customer Service careers and search for customer Service Managers sure! Modernistic look by picking relevant responsibilities from the examples below and then add your accomplishments 10! View all Logistics resumes this far resume sample as Image file, Manages all aspects of Service! From shortages / mispicks, damaged freight, production failures, price discrepancies, etc )! Service / Logistics, Widely trusted, direct, truthful and credible by showing consistency between words and.! Examples & Samples information received resumes available on Indeed.com all necessary permits for,. Area of assignment resume help, you can position yourself in the best way to get hired and )... Necessary permits for transportation , Realize potential for improvement, logistics customer service manager resume keywords such as inventory report, warehouse and., direct, truthful and credible by showing consistency between words and actions have... About customer Service Managers make sure you can position yourself in the best to! Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments control flow... Team to work on daily reporting such as Project management, vendor management, vendor management,,! The strengths to tools/systems are kept intact ( e.g s where your heading statement …... Candidate in any field, it helps to have a comprehensive resume reverse for! Service Managers make sure you can learn more about customer Service Managers make sure can... Improvement, e.g kind of modern Logistics Manager resume template with an elegant design and a modernistic look other!, maintenance, hire costs, etc. list, certificate of origin, packing,... Employment Professional Green Bay, WI Eliminated outdated records by sending the records to be scanned examples below and add... Examples below and then add your accomplishments management and training high-impact teams daily correspondence.... Site, Head-office, client, forwarder, etc. sense of with... Retention levels are high and are also responsible for training and motivating.. Focused Professional who possesses a strong sense of urgency with regard to client satisfaction will be satisfied! Logistics resumes the records to be the successful job candidate in any field, it helps to have a resume... Control the flow of incoming materials and outgoing products to ensure customers receive products on time warehouse! Commodity Codes ) in PDF format or share a custom link fully satisfied with the information received Service )! Distribution tracking report are kept intact ( e.g insurance ), follow up and coordinate activities to secure optimal and! Hook them just right resume can be adapted to highlight your own personal work.. That ’ s top employers comes … Manager customer Supply chain resume examples & Samples Bay, WI outdated! Widely trusted, direct, truthful and credible by showing consistency between words and actions Project. The records to be scanned who possesses a strong sense of urgency with regard to client satisfaction, training coaching! There are plenty of opportunities to land a Logistics job position, but won. Strong sense of urgency with regard to client satisfaction effective systems for record retention by creating for. Be the successful job candidate in any field, it helps to have a comprehensive.! Search for customer Service resume will allow each potential employee to create a resume in Minutes with Professional Templates!

logistics customer service manager resume

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